Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
When Australian government agencies undergo amalgamation during machinery of government (MOG) changes, IT and people integration present significant challenges that require careful planning and execution.
IBRS has previously provided research and advisory on digital governance structures and terms of reference. This advisory goes further, examining the issues, content, and agenda of modern digital governance. What should be the focus of IT governance today?
Organisations must adopt performance-based contracts for AI to ensure investments deliver tangible value and costs align with business objectives. This approach links payments to measurable outcomes, shifting from traditional input-based pricing.
Most artificial intelligence proof-of-concepts fail in production due to underestimated costs, dynamic data issues, governance, and integration challenges. Tackle these early for success.
While W11 boosts security and productivity, migrating needs careful planning for hardware/app compatibility and user training ahead of W10 end-of-support.
Explore how Salesforce’s Agentforce Testing Center is reshaping AI agent lifecycle management with cutting-edge testing capabilities.
Discover how Jeena & Company transformed its logistics operations by developing tailored in-house solutions that enhance efficiency and elevate service excellence.
Good artificial intelligence (AI) governance goes beyond data governance in multimodal large language models (LLMs). It isn’t just about avoiding pitfalls – it’s about unlocking the full potential of this transformative technology.
