IT Operating Models

Hybrid CMS: The Role of DevOps

Organisations can better cater to the content authoring needs of their staff, regardless of their staff’s technical background, through hybrid and headless CMS. With DevOps, software developers and content authors can better optimise the platform. IBRS looks into DevOps’ crucial role in new forms of content management delivery.

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Core, Shared and Local Systems – Effective Usage

Informed operational implementation of the core, shared and local systems’ classification structure establishes a powerful tool for assured IT management, and empowers IT teams to maximise their impact against the investment of money, time and effort.

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VENDORiQ: ServiceNow to Acquire Era Software

ServiceNow is set to acquire Seattle-based startup Era Software. The acquisition enhances ServiceNow’s roadmap and its arsenal of observability capabilities. But are Australian organisations ready for this level of sophistication?

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Maturity Models – Implementing for Impact

Maturity models are a highly effective tool for structuring, tracking and reporting the improvement in important process areas of an IT organisation. But how do you begin the journey, and how do you succeed in demonstrating reward for your efforts?
This article addresses how to implement maturity models. A previous article described what maturity models are and why they should be used.

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