Procurement
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Responding to budget cuts by increasing efficiency: First Steps
Improving IT service efficiency under the current market circumstances requires focusing on quick wins that can be implemented in a reasonable amount of time and yield maximum return.
Wissam Raffoul
7 October, 2020
Special report: Options for Microsoft support – Key findings from the peer roundtable: August 2020
In August 2020, IBRS ran a roundtable on the issue of Microsoft Support service, and specifically options for obtaining services in the most effective manner.Â
Joseph Sweeney
20 September, 2020
New generation IT service management tools Part 2: Multi-Cloud management
The new generation IT Service Management tools offer multi-Cloud management facilities including asset discovery, workflow orchestration, security and cost prediction.
Wissam Raffoul
3 August, 2020
New Generation IT Service Management Tools Part 1
The new generation IT service management tools incorporate artificial intelligence, can issue early warnings to avoid potential service outages and improve multi-Cloud overall management.
Wissam Raffoul
8 July, 2020