VENDORiQ: AI Innovation Recap – October 2025
A recap of important vendor announcements this month, such as a product launches, M&A, or changes in licensing agreements.
IBRS Advisor Team
3 November, 2025
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VENDORiQ: Oracle AI World – Oracle CEO Mike Sicilia Keynote. Why is it Important?
Oracle’s vision: AI-as-a-Service built into OCI and applications will drive productivity, minimise customisation, and secure business outcomes.
Mike Mitchelmore
28 October, 2025
VENDORiQ: CustomGPT Levels Up Business Processes with Enhanced Image Analysis
CustomGPT.ai’s new visual processing allows AI agents to incorporate images (diagrams, screenshots) as visual citations into responses, leveraging existing multimodal large language model (LLM) technology.
IBRS Advisor Team
28 October, 2025
VENDORiQ: Oracle AI World – OCI and AI. Why is it Important?
Oracle streamlines OCI and embeds AI across all products, enabling hybrid cloud options and unlocking data-driven business intelligence for users.
Mike Mitchelmore
28 October, 2025
VENDORiQ: Gemini Enterprise – How Does it Stack Up?
Google Cloud’s Gemini Enterprise elevates existing Gemini capabilities, moving beyond basic prompt-based AI to focus on agentic AI for measurable business value. This shift is Google’s strategy to monetise AI by enabling semi-autonomous services that directly leverage business data, overcoming initial market resistance to proving productivity gains from simple AI adoption
IBRS Advisor Team
28 October, 2025
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Joseph Sweeney
15 October, 2025
End-User Testing: Why is it So Critical in Today’s ICT Operations? – Webinar and Presentation Kit
End-user testing is crucial; it guarantees new systems truly meet user needs, enabling a smoother operational handover via service desk and project team collaboration.
David Beal
9 October, 2025
VENDORiQ: Will the Rush to AI Fragment the HCM Landscape?
Acquisitions like Workday-Paradox risk fragmenting HCM with new data silos, demanding unified AI governance and local compliance scrutiny.
IBRS Advisor Team
8 October, 2025
VENDORiQ: ServiceNow Unveils AI Experience – Repositioning it as the Unified Orchestration Layer for Enterprise AI
ServiceNow has announced the release of AI Experience, a unified interface that will span the entire ServiceNow platform and seek to position it as the unified orchestration layer for enterprise AI.
Andrew Fox
8 October, 2025