Digital council services are failing Australia’s most vulnerable. The barrier isn’t a lack of technology, but a lack of empathy in their design.
Agentic AI is the current darling of the tech world, but without the ‘gritty work’ of process design and orchestration, it is just a promise.
Adobe’s latest AI innovations, including GenStudio and LLM Optimizer, are enabling businesses to hyper-personalise customer experiences and boost visibility in AI-driven interactions.
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.
Microsoft’s Azure expansion in Perth will cut latency and boost resilience for WA and ASEAN customers, enabling local hosting of critical workloads, especially for the public and resources sectors.
Voiceform uses AI-powered voice capture to get richer, nuanced qualitative insights at scale, transforming traditional surveys and unlocking dark data for better business intelligence.
Microsoft’s new AI security tools, like Entra Agent ID, aim to embed security into AI agent development, tackling risks like prompt injection and data poisoning head-on.
Desktop computing is fundamentally changing with AI embedded directly into Windows. This shift mandates NPU-equipped PCs and new strategies for hardware, security, and user engagement.
Google’s universal AI assistant aims for proactive, personalised support via a world model and live capabilities, but caution is advised on its reasoning claims.
