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The Benefits of Undertaking an ITIL Maturity Assessment

Brian Bowman 27 May, 2007

IT Infrastructure: A New Way to Manage

Terry Dargan 27 January, 2007

The Road Less Travelled

Rob Mackinnon 27 September, 2006

IT Standards – Managing Commodity Products and Services

Jorn Bettin 27 May, 2006

Times of Significant Change

Brian Bowman 27 April, 2006

Developing the Service Level Agreement in your Outsourcing Contract

Terry Dargan 27 October, 2005

ADSL Experiences – You get what you Pay for

Brian Bowman 27 September, 2004

ActivelyManageBusinessRelationships

Actively Manage Business Relationships with IT Service Providers

Alan Hansell 27 September, 2004

Building Better Service Level Agreements

Kevin McIsaac 27 June, 2004

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