Over the past few years, the swift implementation of collaboration tools like Teams has enabled and even promoted employees to bypass conventional information governance procedures. Enterprise knowledge management is in tatters, as files and information are scattered across multiple locations, and shared, sometimes in uncontrolled ways.
Completing a business impact analysis (BIA) will provide CIOs with an idea of what data supports specific processes. Discover the approach to providing a physical framework to assist in developing a BIA.
Problem management is a vital business process that all organisations should be familiar with. But are you reactive or proactive?
Does your ICT department receive the right amount of funding? Creating a successful budget plan is an important business process for your organisation.
Data isn’t an easy topic to wrap your head around. As an organisation, data can be one of the most important aspects of the business and learning how to successfully work with data is of great importance.
The Cloud may have high-availability, and play a role in most organisations’ business continuity plans, but it also demands its own disaster recovery strategy.
How can you measure your ITSM maturity in such a way as to discover the activities that will bring the biggest benefits?
Dr Joseph Sweeney recently held a peer webinar following on from IBRS’s involvement in a major study on the economic benefits of moving to SaaS across six key Australian industry sectors. The webinar looked at why and how the study was conducted, together with a summary of the findings. You may be surprised at what we learnt.
What does digital literacy mean to you and your organisation, and how do you improve? This pack covers how an organisation can definitively baseline their workforce’s digital literacy, across three different approaches, depending on their context and business needs.
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