Latest Advisory
Browse Categories and Tags
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
How can AI reimagine your business processes?
Understanding what kinds of AI solutions are available and how AI can reimagine business processes will be crucial in the future.
Mark Unwin
6 February, 2021
Philip Nesci
6 February, 2021
Alan Hansell
6 February, 2021
Staff need data literacy – Here’s how to help them get it
Poor maturity in data literacy will lead to poor decisions when selecting data analysis tools. Here’s how to build data literacy.
Joseph Sweeney
6 February, 2021