Latest Advisory

Why Internal Ownership Beats Tier 1 Consultants in Council ERP Upgrades – Inside Local Government Mar 24 2026
Heavy tier 1 consultancy reliance correlates with ERP failure. Prioritise in-house leadership and SaaS models to ensure faster, cost-effective delivery.

Why Internal Ownership Beats Tier 1 Consultants in Council ERP Upgrades – Inside Local Government Mar 24 2026
Heavy tier 1 consultancy reliance correlates with ERP failure. Prioritise in-house leadership and SaaS models to ensure faster, cost-effective delivery.

Sourcing Monthly February 2025
Strategic vendor flexibility and innovative service offerings are crucial for securing high-value contract renewals amidst rapid business transformation, ensuring client loyalty.

VENDORiQ: Diffusion LLMs Hit the Market – What You Need to Know
dLLMs’ parallel processing offers tenfold speed gains, reducing costs and enabling sovereign AI on standard GPUs, a key strategic shift for ICT.

A CIO’s Guide to Establishing and Scaling the ServiceNow Platform
A strategic and phased approach with good governance at its core is essential for establishing and scaling the ServiceNow platform in order to navigate the complexities of aligning your organisation’s processes and technical requirements with the platform’s extensive capabilities.

Three Common Challenges for Project Governance and How to Overcome Them
Addressing common challenges proactively strengthens project boards’ oversight, mitigating risks and improving success rates.

IBRS Framework for Enterprise SaaS Solution Before and After Benchmarking
SaaS implementation benchmarking reveals tangible improvements across twelve key areas, from cost savings to enhanced decision-making, validating cloud investment success.

IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.