Latest Advisory
VENDORiQ: Salesforce Delivers Next-Generation AI Models to Power Agentforce
Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
VENDORiQ: Salesforce Delivers Next-Generation AI Models to Power Agentforce
Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
Should I Care About Tim Berners-Lee’s Solid Project?
What makes Tim Berners-Lee’s Solid project capable of bringing changes in the way we interact with the internet? IBRS explores how this affects control over personal information and its implications for organisations.
Prioritising Which Customer-Facing Services to Digitise: A Three-Step Approach
Digitising customer services requires strategic prioritisation based on demand, cost, and implementation feasibility. Do you know which customer-facing services to prioritise?
VENDORiQ: ServiceNow Generative AI – An Example of Things to Come
ServiceNow introduced two new AI features – the ServiceNow Generative AI Controller and Now Assist for Search – to improve the platform’s capabilities for enterprise users. This move demonstrates the company’s commitment to providing top-notch AI services, and it’s expected to expand the platform’s functionality while improving user experience. IBRS looks into the implications of this in the growing AI trend.
VENDORiQ: ServiceNow Launches Open Access LLM for Code Generation
ServiceNow has launched StarCoder – an AI to assist with coding based on an open-access large language model (LLM). AI-driven code development will significantly impact how applications will be developed, and (more importantly) how existing applications will be integrated. As predicted by IBRS in 2016, software development roles – and the structure of development teams – will transform as AI extends over all language and development environments.
Crushing the Costs of Azure Virtual Desktops
Many organisations that adopted Azure Virtual Desktops find that user satisfaction for the VDI environment is high, but procurement is pushing back on the ongoing price tag. IBRS explores how to dramatically cut the cost of Azure Virtual Desktop services while keeping users happy.
Best Practices for Microsoft Power BI Accessibility
Poorly constructed analytics dashboards can be difficult for users to consume at the best of times. Making dashboards accessible for a broad range of users with neurodiverse and physical limitations is doubly challenging. Yet it is not impossible. In this paper, IBRS recommends a range of better practices for building highly accessible and effective dashboards with the features of Microsoft’s Power BI.
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