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Fast Tracking Economic Advantage from Core Solution Upgrades
Analysing 23 Australian organisation case studies, this independent report identifies key drivers for successful core migrations.
Fast Tracking Economic Advantage from Core Solution Upgrades
Analysing 23 Australian organisation case studies, this independent report identifies key drivers for successful core migrations.
Common User Experience Research and Design Myths and How to Overcome Them – Presentation Kit
This pack explores and debunks three common user experience myths that prevent organisations from engaging in user experience (UX) research and design practices, as part of their product and service development cycle.Â
Innovating Logistics Through Customised In-House Solutions
Discover how Jeena & Company transformed its logistics operations by developing tailored in-house solutions that enhance efficiency and elevate service excellence.
CBA Explores Replacing Local Call Centre Staff with AI – AFR – 17 September 2024
CBA’s venture into AI-powered call centres is an economic inevitability, promising hyper-personalised service but facing significant hurdles around financial advice regulations, data security, and job displacement.
VENDORiQ: Salesforce Announces the Acquisition of Tenyx to Enhance its Voice Technology Capabilities
Explore the latest development in voice technology as Salesforce acquires Tenyx to revolutionise customer interactions with more natural and engaging experiences.
VENDORiQ: Salesforce Announces the Acquisition of Own Company to Bolster its Data Protection Capabilities
Learn how Salesforce’s acquisition of Own Company is revolutionising data protection strategies and compliance measures for organisations.
Pervasive Data Centre Models That Increase Data Efficiency
Pervasive data centre models can provide more certainty in meeting the needs of architects, data analysts, and DevOps.