Andrew Cooper

That’s Not Our Policy: Differentiating Policy, Standard, Guideline and Procedure

ICT executives need to establish guardrails to govern and manage the use of technology for their organisation and its stakeholders. Policies are the tool that comes immediately to mind when doing so, but they are not the only way. Use this handy IBRS model to help decide if a policy is the best solution, or whether a simpler guideline, standard or procedure could be a better fit.

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Not a One Way Street – Information Management Also Supports AI

A growing amount of IT research discusses how artificial intelligence (AI) tools may support effective information management (IM), often through process automation. This is valid. But so is the inverse proposition, that effective IM supports productive use of AI and reduces its risks. Do not assume there is a one-way street: examine how enhancing IM practices now may support current and future AI initiatives.

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Approaching ICT Policies Systematically

There are frequent calls for yet another ICT policy, often overlapping existing ones. A holistic view – an ICT policy framework – can reduce the effort to create and maintain policies, and deliver benefits through increased compliance.

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Corruption Prevention and Response

Recent, highly-publicised cyber incidents have made IT-related criminal acts of all types newsworthy, and severely tested the tolerance of the market (customers, regulators, and insurers) with organisations that suffer from them. As a result, organisations can no longer be satisfied with stopping or reacting to IT crime in ways that previously sufficed.

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Security

Not All Technology Crime is Cyber

Organisations are finally getting serious about cyber crime. But this is only one type of criminal activity, and IT departments must be equally vigilant against other types of crime.

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