The evolving workplace has been highly influenced by an organisation’s adaptability to trends, productivity and (more recently) wellness. With technology now more instrumental in shaping the physical office environment, how can leadership teams ensure that the digital workplace promotes more effective collaboration, improved wellbeing, and increased productivity?
Customer experience is never complete without a solid security strategy. Unknown to most enterprises, the linear path of a customer journey necessitates an equal security approach in each interaction to establish trust in the relationship between the brand and the consumer. IBRS explores what solutions an enterprise must invest in to secure each stage of the journey.
Water cooler sessions offer opportunities for teams to participate in casual conversations among their fellow employees. Yet, many members of the organisation are less engaged in such discussions. What keeps them from participating, and what can be done to increase attendees’ willingness and sustain their interest?
Cross-functional tasks among various departments provide better collaboration, especially when customer personalisation and customisation are employed. How should enterprises deal with the challenges that prevent them from analysing their customer behaviour, attributes, and trends?
Organisations that employ digital collaboration tools in an uncontrolled manner find that the very tools intended to streamline communications throughout the organisation result in the opposite: increasingly siloed departmental group thinking and, worse, silos of information hidden from the organisation at large. How can enterprises avoid the tsunami of fragmented knowledge?
With more vendors such as Microsoft, Amazon Web Services (AWS), Google, and SalesForce embedding AI technology into their products for enterprise use, organisations will soon have more tools with AI capabilities. However, more solutions do not always mean producing meaningful outcomes, since most of these products will still fall short of expectations due to the current limitations of language models, and some types of work that still cannot be easily replicated by AI.
HCLTech’s TechBee program offers IT and business training to produce job-ready graduates in partnership with Navitas. However, concerns include reduced long-term workforce retention and the need for a safety net for learners.
Updates to Talend Data Fabric and Stitch can help IT CEOs make data-driven decisions, improve data quality, address challenges of modernisation, and ensure better data governance and compliance.
With AI now being recognised as a transformational asset in enterprises, companies that have joined the bandwagon because of a need to automate operations or out of fear of missing out often fall short of realising the full benefits of AI. IBRS discusses the reasons behind this and how they can optimise their AI spend.
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