Are Bots Destroying Your Email Marketing Efforts?
Bots scanning emails inflate metrics, with 2M out of 14M ‘opens’ annually being non-human. Don’t let false data drive your decisions.
Joseph Sweeney
22 January, 2025
Joseph Sweeney
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Is There an Alternative to Microsoft 365?
Are SaaS costs rising out of control, or is there more to the story?
Microsoft 365’s pricing has sparked debate among ICT and finance leaders.
Joseph Sweeney
11 December, 2024
VENDORiQ: Salesforce’s Agentforce Testing Center Addresses an Urgent Need for AI in 2026
Explore how Salesforce’s Agentforce Testing Center is reshaping AI agent lifecycle management with cutting-edge testing capabilities.
Joseph Sweeney
25 November, 2024
VENDORiQ: Google is making Space for its AI Agents
Explore the evolving landscape of AI technologies and vendor ecosystems with a deep dive into Google’s AI Agent Space program.
Joseph Sweeney
25 November, 2024
Best Practices for Deciding On & Implementing Microsoft Fabric
Organisations can streamline data operations and enable advanced analytics with this unified platform.
Joseph Sweeney
9 October, 2024
Enhancing Large Language Models: The Power Trio of Prompt Engineering, Retrieval-Augmented Generation, and Fine-Tuning
Does your organisation know the potential of large language models (LLMs) with advanced techniques? Enhance artificial intelligence (AI) capabilities for improved performance and accuracy.
Joseph Sweeney
18 September, 2024
The A to Z of AI: How to Build and Implement an AI Strategy Your Board Will Love – Webinar and Presentation Kit
A comprehensive guide to developing an AI strategy that resonates with your board, focusing on realistic expectations, quick wins, service evolution, and best practices for transitioning from pilot to production.
Joseph Sweeney
18 September, 2024
CBA Explores Replacing Local Call Centre Staff with AI – AFR – 17 September 2024
CBA’s venture into AI-powered call centres is an economic inevitability, promising hyper-personalised service but facing significant hurdles around financial advice regulations, data security, and job displacement.
Joseph Sweeney
17 September, 2024
Canva Triples Prices Citing the Need to Pay for New AI Design Tools – AFR – 2 September 2024
Canva’s price hike, fuelled by heavy AI investment, forces organisations to question the real value of new features, signalling a critical test of customer loyalty.
Joseph Sweeney
2 September, 2024