Since the introduction of ChatGPT and a greater awareness of the risks associated with generative AI, organisations are deliberating how to manage or control access to AI chatbots.
Since gaining mass awareness during 2023, the adoption of generative AI is impacting a multitude of industries and business functions. One of the areas which is rapidly being transformed is customer experience. CIOs need to urgently consider the opportunities and the risks of AI in customer service and marketing.
Australian organisations must adapt to EU AI regulations to access the European market and ensure compliance with ethical and legal standards, influenced by the EU’s strong tradition of technology legislation and data protection.
Numerous organisations are currently embarking on ERP implementations or significant upgrades. These large-scale projects often prove complex and challenging, frequently falling short in terms of cost, time, and business benefits. Why do ERP projects frequently face setbacks or fail to meet expectations, and what strategies can organisations employ to minimise these risks?
Discover how a well-defined IoT architecture can streamline operations, enhance efficiency, and drive innovation in your organisation.
Learn how to plan a successful merger or demerger with our comprehensive guidelines and checklists. Avoid costly mistakes and ensure a seamless integration or separation of ICT elements.
In the face of a cyber ransomware incident, effective communication is crucial. Learn how to develop a robust strategy to protect your organisation’s reputation and financial stability.
As the adoption of generative artificial intelligence (AI) grows exponentially and vendors increasingly embed AI capabilities into their products, CIOs need to recognise the risks and adopt proactive mitigation strategies.
ChatGPT is becoming a watershed moment in AI. Its rapid adoption and the myriad of developments which will follow are underlining the need for organisations to get on the front foot.
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