Wissam Raffoul
1 November, 2015
Wissam Raffoul
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Run IT as a Service Master Advisory Presentation
In this IBRS Master Advisory Presentation (MAP), IBRS outlines the high-level issues, surrounding running IT-as-a-Service from both business and technology viewpoints. This MAP is designed to guide and stimulate discussions between business and technology groups and point the way for more detailed activity. It also provides links to further reading to support these follow-up activities.
Wissam Raffoul
14 September, 2015
Running IT-as-a-Service Part 11: DevOps is not different from mature ITIL Release Management
Wissam Raffoul
1 September, 2015
Running IT-as-a-Service Part 10: Designing Practical Configuration Management Databases
Wissam Raffoul
31 July, 2015
Wissam Raffoul
30 June, 2015
Wissam Raffoul
30 May, 2015
Wissam Raffoul
1 May, 2015
Wissam Raffoul
31 March, 2015
Wissam Raffoul
1 March, 2015
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