This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
Explore the limitations of conventional ROI and TCO models in the current technological landscape
Today’s Chief Information Officers are more than just technologists—they’re innovators, efficiency drivers, facilitators, and IT evangelists.
CIOs are more than IT leaders—they’re business strategists and change-makers. To lead digital transformations, they must master impactful communication.
Leveraging change agents for UX in co-design approach to change.
Effective IT performance reporting is critical in communicating IT’s contribution to the organisation. CIOs need to ensure that their performance reporting engages the executive leadership and positions IT as a valued business partner.
While many IT organisations prioritise diversity and inclusion, under-representation of key groups remains a significant challenge. Leaders can drive change by examining their own biases, fostering a more inclusive organisational culture.
IBRS has conducted numerous interviews and case studies with high-performing CIOs. In this exclusive panel and Q&A session, we detail high-performing CIOs’ key traits and practices, how they secure budgets, prioritise projects and work with the board.
This pack explores and debunks three common user experience myths that prevent organisations from engaging in user experience (UX) research and design practices, as part of their product and service development cycle.Â
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