Leadership & People

What Work Will be Transformed?

AI and Workforce Transformation in the Asia-Pacific Region

The future workforce in ANZ and the Asia Pacific region will undergo significant changes due to AI adoption, leading to cost optimisation and differentiation. Job roles will transform, emphasising automation and human skill augmentation. For CIOs in this evolving landscape, how are you preparing to upskill and reskill your workforce effectively?

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consultants

Careless Talk – Why Water Cooler Sessions Are Not Social Events

Water cooler sessions offer opportunities for teams to participate in casual conversations among their fellow employees. Yet, many members of the organisation are less engaged in such discussions. What keeps them from participating, and what can be done to increase attendees’ willingness and sustain their interest?

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handshake

Six Killers of Customer Segmentation & Personalisation

Cross-functional tasks among various departments provide better collaboration, especially when customer personalisation and customisation are employed. How should enterprises deal with the challenges that prevent them from analysing their customer behaviour, attributes, and trends?

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