Leadership & People

Benefits Realisation and Management: A Simple Approach for ICT and Digital Projects – Webinar And Presentation Kit

Effective benefits management is pivotal for project success, validating the investment made; however, shifts in project parameters like scope, schedule, and resources can impede anticipated benefits. By addressing common pitfalls and offering strategies for adaptability, this session equips project leaders with the tools to uphold alignment between project objectives, benefits, and delivery.

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Introduction to User Experience Research Practices for IT Teams

User experience research is crucial because when design neglects end-user input, it can hinder product adoption. In the digital realm, inadequately researched online designs and interfaces lead to user frustration and abandonment. The question for IT teams is: How can we ensure user-centric design to optimise digital experiences and prevent user dissatisfaction?

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