Leadership & People

Introduction to User Experience Research Practices for IT Teams

User experience research is crucial because when design neglects end-user input, it can hinder product adoption. In the digital realm, inadequately researched online designs and interfaces lead to user frustration and abandonment. The question for IT teams is: How can we ensure user-centric design to optimise digital experiences and prevent user dissatisfaction?

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The Future of Shared Services

Explore the future of shared services and the impact of SaaS in this insightful IBRS Special Report. Stay ahead of the game and ensure your organisation’s success in the digital era.

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