Make Your ITSM Platform Ready to Offset Technical Debt
Software-as-a-Service (SaaS) platforms are stretching their capability, so how do you take advantage of the new features?
Software-as-a-Service (SaaS) platforms are stretching their capability, so how do you take advantage of the new features?
IBRS Sourcing Monthly brings you the latest news and deals in the Australian IT world.
ServiceNow plans to enhance its Now Platform with G2K’s intelligent IoT technology once it completes its acquisition of the latter. How can industries, particularly in retail, take advantage of this?
IBM Watson was the first functional AI to gain broad public awareness. Unfortunately, implementing Watson required significant effort to first clean and format organisational data, and then train the AI model. IBM has now launched IBM watsonx, which alleviates much of the training challenges. IBRS looks into how enterprises can benefit from the surge in AI development and integrations in enterprise platforms.
IBRS advisor Joseph Sweeney was recently featured in an exclusive article discussing a cyber security report released by SailPoint.
Executing the organisation’s digital strategy to move from on-premise to the Cloud entails choosing and adopting a specific Cloud computing approach. IBRS investigates the concept of serverless computing, which allows developers to concentrate on functionality instead of infrastructure.
What makes Tim Berners-Lee’s Solid project capable of bringing changes in the way we interact with the internet? IBRS explores how this affects control over personal information and its implications for organisations.
Digitising customer services requires strategic prioritisation based on demand, cost, and implementation feasibility. Do you know which customer-facing services to prioritise?
ServiceNow introduced two new AI features – the ServiceNow Generative AI Controller and Now Assist for Search – to improve the platform’s capabilities for enterprise users. This move demonstrates the company’s commitment to providing top-notch AI services, and it’s expected to expand the platform’s functionality while improving user experience. IBRS looks into the implications of this in the growing AI trend.