Why and How to Keep Your Customer Experience Leader: the Magnificent Seven
How do you keep your CX leader? And what support do they look for from the organisation?
Joseph Sweeney
1 March, 2023
Practices
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Greening Your IT is a Key Enabler to Your Strategy
IT greening must be a core strategy to reduce costs and reinvest for business advantage.
Mark Unwin
1 March, 2023
The Value of Enterprise Data Management: Misconceptions
Misconceptions about data management risk leakage and theft of enterprises’ highly sensitive information. What are the false beliefs that jeopardise organisational information security?
Joseph Sweeney
1 March, 2023
The Value of Data Management: Trends
Organisations need to address their data management capabilities and limitations to better manage making the right information available to the right people. In this advisory paper, IBRS discusses key trends that offer the best opportunities for enterprises to adopt information management (IM) practices in the workplace.
Joseph Sweeney
1 March, 2023
The Risks of First Party Data Sharing
The rate at which data is being generated by and for use in marketing and customer services is accelerating. This increase in both data velocity and volume is forcing organisations to refocus efforts on compliance with security and privacy mandates, not just locally, but globally.
IBRS Advisor Team
1 March, 2023
VENDORiQ: Ericsson Launches Indoor 5G to Boost Coverage
Ericsson announced its 5G and location services technology to enhance network performance in small- to medium-sized venues by up to four times compared to its predecessor. Why is this important for enterprises?
IBRS Advisor Team
20 February, 2023
VENDORiQ: Logitech’s New Webcam – A Sign of the Times?
Logitech launched an alternative webcam model to its more expensive model. How does this fit the needs of hybrid workers and their collaborative practices? Is cheaper still good enough?
IBRS Advisor Team
20 February, 2023
VENDORiQ: Employment Hero Introduces 360-Degree Reviews
Employment Hero has launched its newest feature, 360 Degree Reviews, to elevate the enterprise feedback process. How does this impact traditional performance evaluations conducted in organisations?
IBRS Advisor Team
20 February, 2023
The Customer Identity and Access Management (CIAM) Guide for the Enterprise: Customer Data Defences
Building defences against customer data breaches requires enterprises to efficiently govern, assess, and control access to safeguard information. IBRS explores some strategies to reduce the impact of threats by adding layers of security to ensure business compliance to regulatory standards and increase customer confidence.
IBRS Advisor Team
18 February, 2023
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