Twilio’s latest AI-powered tools are poised to revolutionize customer engagement by leveraging real-time data integration and NLU capabilities.
Better aligning service delivery with customer expectations, digitising services and migrating customers to the online channel are central for organisations wishing to decrease service delivery costs, improve customer access to services and improve staff satisfaction and confidence in delivering services.
Dr. Joseph Sweeney provides enlightening insights in this IBRSiQ, as he delves into the utilisation of AI in government beyond ChatGPT.
VMware and Nvidia are partnering to develop software tools for businesses with plans to release these tools in 2025 as an alternative to public cloud-based solutions.
Learn how Microsoft’s Azure AI Content Safety tool ensures responsible AI use and promotes ethics and governance in enterprise environments.
Essential guidance on creating an effective ICT strategy and how to ensure it’s tailored to your business goals.
More tech solutions for hybrid workers.
IBRS introduces the concept of an ‘AI kill chain’ to address emerging challenges.
Intel, in collaboration with Accenture, unveiled open source AI reference kits designed to streamline and accelerate AI deployment for developers and data scientists.
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