ServiceNow plans to enhance its Now Platform with G2K’s intelligent IoT technology once it completes its acquisition of the latter. How can industries, particularly in retail, take advantage of this?
IBM Watson was the first functional AI to gain broad public awareness. Unfortunately, implementing Watson required significant effort to first clean and format organisational data, and then train the AI model. IBM has now launched IBM watsonx, which alleviates much of the training challenges. IBRS looks into how enterprises can benefit from the surge in AI development and integrations in enterprise platforms.
Executing the organisation’s digital strategy to move from on-premise to the Cloud entails choosing and adopting a specific Cloud computing approach. IBRS investigates the concept of serverless computing, which allows developers to concentrate on functionality instead of infrastructure.
Digitising customer services requires strategic prioritisation based on demand, cost, and implementation feasibility. Do you know which customer-facing services to prioritise?
ServiceNow introduced two new AI features – the ServiceNow Generative AI Controller and Now Assist for Search – to improve the platform’s capabilities for enterprise users. This move demonstrates the company’s commitment to providing top-notch AI services, and it’s expected to expand the platform’s functionality while improving user experience. IBRS looks into the implications of this in the growing AI trend.
ServiceNow has launched StarCoder – an AI to assist with coding based on an open-access large language model (LLM). AI-driven code development will significantly impact how applications will be developed, and (more importantly) how existing applications will be integrated. As predicted by IBRS in 2016, software development roles – and the structure of development teams – will transform as AI extends over all language and development environments.
Many organisations that adopted Azure Virtual Desktops find that user satisfaction for the VDI environment is high, but procurement is pushing back on the ongoing price tag. IBRS explores how to dramatically cut the cost of Azure Virtual Desktop services while keeping users happy.
Poorly constructed analytics dashboards can be difficult for users to consume at the best of times. Making dashboards accessible for a broad range of users with neurodiverse and physical limitations is doubly challenging. Yet it is not impossible. In this paper, IBRS recommends a range of better practices for building highly accessible and effective dashboards with the features of Microsoft’s Power BI.
Google is testing the new AI features of Google Docs and Gmail to a limited number of users before its wide release. What’s in store for Workspace enterprise users in the coming months?
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