ITIL 4 Delivers Outcomes and Value for Customers
Advancing ITSM to ITIL 4 practices must have improved customer experience at the centres of the IT strategy.
Advancing ITSM to ITIL 4 practices must have improved customer experience at the centres of the IT strategy.
Accenture and Google have partnered to develop a solution to make it easier for energy retailers to identify potential costs for consumers of solar power. IBRS looks into how AI can continue to improve operational efficiencies and reduce operations costs for both vendors and consumers.
Microsoft’s new spin on Cloud is to create a layer of Cloud services called Industry Cloud. What would the value of an industry Cloud solution be to your organisation?