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Collaboration

  • Workforce transformation Part 5: Planning for Microsoft Teams – Create a vision and assess your collaboration ecosystem

    Conclusion: Microsoft Teams is a collaborative hub for teamwork with links to a wide range of information sources and communication capabilities. While a latecomer to the collaboration software solution market, Teams benefits from being included in Microsoft’s 365 platform, which means many organisations have ready access to collaboration capabilities without the licensing

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  • Workforce transformation Part 2: The evolving role of folders for controlled collaboration

    Conclusion: Dropbox’s announcement of a new interface may seem trivial, but its repositioning of ‘folders’ heralds the next disruptive phase of information management. By changing folders from being an approach for hierarchical organisation of information to being a ‘digital workspace’ for collaboration, Dropbox is leading the charge to drop the ‘paper metaphor’ in favour of

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  • Mind mapping at work Part 2: Business thinking and outcomes

    Conclusion: Strategic thinking, planning and problem solving often involve bringing together a team of knowledgeable contributors who need to analyse, debate, discuss and decide on key issues around the topic they are trying to address. Mind mapping can be a powerful technique for helping to stimulate the ideas, plan actions, and even communicate the output of the

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    Related Articles:

    "Digital transformation: More than a technology project" IBRS, 2018-06-01 04:04:24

    "Mind Mapping Practitioners Course" IBRS, 2018-03-04 05:45:02

    "Mind mapping at work Part 1: Core business skills" IBRS, 2018-07-05 03:15:19

    "Mind mapping software: Going beyond pen and paper" IBRS, 2017-11-02 04:20:45

  • Mind mapping at work Part 1: Core business skills

    Conclusion: Mind mapping is a tool that facilitates “whole-brain” thinking. It is a technique that can be applied to all forms of the thought process, particularly to memory, creativity and learning. Within an organisation, the use of mind mapping as a visual and graphic thinking tool can help improve business processes and practices, solve problems, improve decision making,

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    Related Articles:

    "Mind Mapping Practitioners Course" IBRS, 2018-03-04 05:45:02

    "Mind mapping as a tool for collaboration" IBRS, 2017-10-02 22:48:29

    "Mind mapping software: Going beyond pen and paper" IBRS, 2017-11-02 04:20:45

  • The Future of Work (Adobe Think Tank Video)

    In December 2017, IBRS joined eight globally recognised thought leaders to discuss the Future of Work as part of Adobe's Think Tank series.

    IBRS advisor, Dr Joseph Sweeney, not only presented a view of how technology is impacting the workforce during the live panel discussion but also moderated the pre-event brainstorm session and assisted with pre-event briefings.

    The

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  • Mind mapping software: Going beyond pen and paper

    Conclusion:Mind mapping is a popular technique to assist with the thinking ability of an individual or team, and to help generate ideas and thoughts. Mind maps literally involve “mapping” out thoughts, using associations, connections and triggers to stimulate further ideas.

    Whilst traditional mind maps have been drawn on paper, the availability of mind mapping

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  • The state of threat and risk information sharing in Australia

    Conclusion:Cyber security is an area in which organisations do not compete. They each face similar risks and threats, and it is only through the development of trusted relationships and the resulting collaboration that Australian organisations can work together to sustain their own operations and maintain the economic wellbeing of the nation in the face of cyber

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  • Rethinking Collaboration

    Collaboration services must align with business objctives to be effective but what does the buzzword "collaboration" really mean?

    While the hype surrounding collaboration technologies and Web 2.0 services reaches fever pitch within the media, vendors and business managers alike, it will serve organisations well to stop and think carefully about what the buzzword collaboration really

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  • SNAPSHOT: What is deep collaboration?

    A decade ago, IBRS made the case that there were many different “modes” of collaboration and stressed the importance of choosing the appropriate mode for specific work activities. A framework provided clarity in matching the different collaborative modes to work. The framework included five aspects: power, process

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  • Mind mapping as a tool for collaboration

    Conclusion:Mind mapping is used broadly throughout the world as a technique for improving creativity, problem solving, organising, planning, learning and collaborating. It can be used effectively to help an individual with their personal productivity, and importantly it can help teams and whole organisations.

    If organisations are going to embrace mind mapping and

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  • Planning your next generation Office Suite? Consider Records Management

    Conclusion:Both Google G Suite and Office 365 can enable deep collaboration. As discussed in Deciding between GoogleGSuite and Microsoft Office 3651, while G Suite puts deep collaboration front and centre, Office 365 allows organisations to evolve into this new way of working. Whatever office

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  • Deciding between Google G Suite and Microsoft Office 365

    Conclusion:The decision to adopt Microsoft Office 365 or Google G Suite rarely comes down to cost. The decision is more often based on the speed at which an organisation wishes to change from “the old way of doing things” to the “new way”. More succinctly, it is a statement about how quickly the organisation wishes to transform its workforce to be mobile and deeply

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  • Towards the Workforce of the Future Master Advisory Presentation

    The workforce is changing. The rise of digital innovation, disruption of businesses practices, and indeed entire industries, and the influx of digital natives into the workforce has fundamentally shifted expectations about how, where and when work gets done, and the role of the IT group.

    Towards the workforce of the future provides you with an

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  • SNAPSHOT: A Robotic Process Automation Infographic

    Conclusion: Abbreviated trialling of RPA platforms is shaping up as a relatively low risk, low cost approach to exploring the use of robotics to aid business process rather than lengthy technical evaluations.

    However, business process re-engineering experience shows that just automating existing business processes without addressing inherent inefficiencies and adding

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  • The Top Business Technology Priorities for 2017

    Conclusion: IBRS’s Business Priorities Atlas presents the highest-level view of Australian business priorities and the likely technological landmarks for 2017. While the Atlas is largely unchanged from 2016, there is a far greater focus on delivering IT “as a service” and security. The move from the desktop-era work environment to a more flexible “digital workspace” is well

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  • Exploring robotic process automation

    Conclusion: Abbreviated trialling of RPA platforms is shaping up as a relatively low risk, low cost approach to exploring the use of robotics to aid business process rather than lengthy technical evaluations.

    However, business process re-engineering experience shows that just automating existing business processes without addressing inherent inefficiencies and adding

    ...
  • Artificial Intelligence Digital Assistants are rescuing Customer Service

    Conclusion: As the nature of work is becoming less routine and linear, the most effective collaboration solutions are supporting the ways that teams and individuals want to work.

    At the same time, customer service techniques are changing to appeal to individuals in the ways that they like to be treated.

    Developments in business work flow and customer service

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  • Digital: Use it to garner support for your next initiative, but avoid the risks!

    Conclusion: The use of the term ‘Digital’ as an adjective plays a particular role in both public and private sector initiatives. Like similar terms of the past, it creates a space for agreement among multiple stakeholders, even when there is a lack of universal understanding. This is useful when an initiative includes an interplay of technology and culture. It allows

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  • How to shortlist the best team collaboration solution

    Conclusion: Team collaboration solutions can be categorised by the types of work they focus upon. These are: project (time), people (social) and product (document). When choosing a team collaboration tool consider what the organisation’s teams most commonly

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  • Team Collaboration and Data

    Conclusion: The analysis of various and complex data sets could provide a catalyst for team collaboration. One of the challenges organisations will face in combining teams is setting out the conditions in which they will work together. Looking past obvious

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  • Real-Time Co-Authoring Part 2

    Conclusion: The fragmented uptake of real-time co-authoring will disrupt current business practices and impact a number of core information technology solutions as it changes how some types of knowledge are created and how people organise to accomplish some types of work. It is imperative the CIO/CDO engage business strategists, those involved with workplace

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    Related Articles:

    "Get ready for Real-Time Co-Authoring: Part 1" IBRS, 2015-11-02 02:59:07

  • Get ready for Real-Time Co-Authoring: Part 1

    Conclusion: In this note, IBRS defines real-time co-authoring, and outlines the factors hindering its adoption. Real-time co-authoring has been available for almost a decade via products such as Google Apps, and in the past few years, web-based Microsoft Office 365. However, the uptake of this capability has been lacklustre due to immature collaboration

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    Related Articles:

    "Real-Time Co-Authoring Part 2" IBRS, 2015-12-02 20:08:00

  • Leveraging Communications to automate Business Processes

    Conclusion: Despite the prominence of Business Process Management (BPM) in most organisations, Enterprise Architects are routinely oblivious to the scope for using Communications-Enabled Business Process (CEBP) within their BPM.

    The very large global Microsoft and Google developer communities have run with the most popular collaboration suites as a

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  • Microsoft Office’s Sticking Points when moving to the Cloud

    Conclusion: Organisations that have made a move to Google in an effort to reduce their reliance on the incumbent Microsoft Office Suite have found that migrating from Microsoft involves far more than just human change management. Technological linkages with the Office desktop client(s) hold back organisations’ transfer to the Cloud. Before implementing

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  • Making Collaborative Authorship work

    Conclusion:Virtual teams continue to be an accepted organisation mode as a means of grouping specialist and project resources together to achieve high quality outcomes. Recent research1 identifies that more than 40% or Fortune 500 companies currently utilise virtual teaming. Smaller organisations have found that technology

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  • Last Word: Do you have a healthy relationship with your Software?

    Once upon a time there was a programmer who developed software, working for a software vendor, and there was a CEO, a CIO, and a sales executive who all worked for a manufacturing business. It was a happy time, where everyone knew who developed software, who bought software, who implemented software, and who used software. In this long-gone era businesses delivered physical goods and

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  • Collaboration requires management

    Conclusion: For many good reasons collaboration is seen as a means to improve productivity and kick-start innovation. Both productivity and innovation are how organisations can raise their effectiveness and competitive

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  • Potential Transactions with Bitcoin

    Conclusion: Although small businesses and certain entrepreneurs are using Bitcoin, there is a business case for many other organisations to use the currency in limited conditions. It is one more transaction option that can assist commerce.

  • Rethinking Collaboration

    Conclusion: While the hype surrounding collaboration technologies and Web 2.0 services reaches fever pitch within the media, vendors and business managers alike, it will serve organisations well to stop and think carefully about what the buzzword collaboration really means for organisational processes, structures and efficiencies. When collaboration services are misaligned

    ...

In the News

Outdated work from home policies bog down Aussie businesses - Computer Reseller News - 6 April 2020

IBRS analyst Dr. Joseph Sweeney provides best practice-advice on working from home in the current pandemic situation. Dr. Joseph Sweeney discusses current working from home policies which are...
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Centrelink crashes under demand for crisis payments - Australian Financial Review - 23 march 2020

IBRS workforce transformation advisor Joseph Sweeney said many government departments had to navigate difficult IT environments that were only part-way through their digital transformations, with...
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Inside EY's security work at ANZ - Australian Financial Review - 3 March 2020

"There is more security work to go round than there are resources. So I don't think the market is that crowded. It's important to remember that security is not something you buy and then it's done;...
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Google cloud boss looks to AI as it fights Amazon, Microsoft duopoly - Australian Financial Review - 2 March 2020

IBRS analyst Joe Sweeney has been tracking the three major Cloud vendors capabilities in AI and said Google is right to believe it has an edge over AWS and Microsoft when it comes to corpus (the...
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What should be in Australia’s next cyber security strategy? - Computer Weekly - 10 Feb 2020

Peter Sandilands, an advisor at analyst firm IBRS, called the discussion paper “a pre-judged survey” that is mostly looking for answers. He also questioned if the resulting recommendations would be...
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