IT Operational Excellence

AI Impact on IT Specialist Skills

Is your workforce under pressure to reduce its reliance on IT specialist skills? Does your organisation experience an inability to attract specialists with the right skills? Is there a perception among your executives that the need for specialists is reducing due to AI? Where is the balance, and how do you meet the challenges AI brings?

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Post Incident Response Template

Consistently documenting ICT incidents via post-incident reports is vital for identifying systemic issues, ensuring accountability, and embedding lessons for continuous improvement.

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