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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Designing Next-Gen Workplaces: The Human Considerations
Next-generation workplaces can inspire highly collaborative, high-performing, empowered teams. But this only happens with diligent implementation.
Joseph Sweeney
7 January, 2020
The journey to Office 365 Part 6: Mixing up Microsoft’s 365 licensing and future compliance risks
Joseph Sweeney
1 November, 2019
Joseph Sweeney
14 October, 2019
Workforce transformation Part 2: The evolving role of folders for controlled collaboration
Joseph Sweeney
1 October, 2019
Joseph Sweeney
3 September, 2019
Joseph Sweeney
3 August, 2019
Joseph Sweeney
28 July, 2019
Joseph Sweeney
22 July, 2019
Joseph Sweeney
4 July, 2019
Joseph Sweeney
2 July, 2019
Joseph Sweeney
11 June, 2019
The impact of Software-as-a-Service on enterprise solutions: Why you must run IT-as-a-Service
Joseph Sweeney
31 May, 2019
Joseph Sweeney
28 April, 2019
Joseph Sweeney
4 April, 2019
Joseph Sweeney
27 March, 2019
Can IBRS provide any input to the planning process for migrating on-prem Dynamics 2015 to Dynamics 365?
Joseph Sweeney
14 March, 2019
IBRSiQ: Can IBRS provide an analysis on whether to deploy Bronto for marketing automation – or something else?
IBRS was asked to investigate whether Bronto is a suitable solution for your organisation’s email marketing.
Joseph Sweeney
26 January, 2019
Joseph Sweeney
6 January, 2019
Joseph Sweeney
25 December, 2018
Joseph Sweeney
27 November, 2018