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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Joseph Sweeney
3 February, 2017
Joseph Sweeney
1 January, 2017
Joseph Sweeney
2 December, 2016
Joseph Sweeney
25 October, 2016
Joseph Sweeney
14 September, 2016
Joseph Sweeney
2 September, 2016
Joseph Sweeney
28 August, 2016
Joseph Sweeney
22 July, 2016

How To Shortlist the Best Team Collaboration Solution
Use the IBRS Quick Sheet to discover your organisation’s collaborative work focus, and shortlist the best Team Collaboration Solutions using the IBRS Scope.
Joseph Sweeney
1 July, 2016
Joseph Sweeney
1 June, 2016
Joseph Sweeney
31 March, 2016
Joseph Sweeney
29 March, 2016
Joseph Sweeney
28 March, 2016
Joseph Sweeney
26 March, 2016
Joseph Sweeney
29 February, 2016