Advisory by Author
Browse Categories and Tags

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

IBRS Compass: Beyond the Desktop: Creating a Digital Workspace Strategy for Business Transformation
Joseph Sweeney
2 January, 2016
Digital Workspaces Master Advisory Presentation
Workspaces: At the next desktop upgrade an organisation has two options: It can incrementally improve the desktop, using 20-year-old assumptions, or create a new end user computing platform based on modern technology trends. In this IBRS master advisory presentation (MAP), IBRS outlines the high-level issues surrounding the future of the Digital Workspace from both a business and technology viewpoint.
Joseph Sweeney
3 November, 2015
Joseph Sweeney
1 November, 2015
Joseph Sweeney
2 October, 2015
Joseph Sweeney
10 August, 2015
Joseph Sweeney
31 March, 2015
Joseph Sweeney
1 March, 2015
Joseph Sweeney
2 January, 2015
Joseph Sweeney
3 December, 2014
Joseph Sweeney
3 December, 2014
Joseph Sweeney
31 October, 2014
Joseph Sweeney
1 October, 2014
Joseph Sweeney
1 October, 2014
Joseph Sweeney
29 May, 2014