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Citizen Facing Digital Services in Local Government: More Than User Journeys – Webinar and Presentation Kit
Joseph Sweeney
11 February, 2026
Councils’ digital strategies often fail vulnerable citizens. By adopting empathic design and optimising existing tech, executives can improve equity and efficiency.
Joseph Sweeney
28 April, 2014
Joseph Sweeney
26 March, 2014
Joseph Sweeney
26 February, 2014
Joseph Sweeney
18 February, 2014
Joseph Sweeney
24 January, 2014
Joseph Sweeney
25 December, 2013
Joseph Sweeney
27 November, 2013
Joseph Sweeney
24 October, 2013
Joseph Sweeney
28 September, 2013
Joseph Sweeney
26 August, 2013
Joseph Sweeney
30 July, 2013
Joseph Sweeney
30 May, 2013
Joseph Sweeney
21 May, 2013
Joseph Sweeney
26 April, 2013
Joseph Sweeney
30 January, 2013
Joseph Sweeney
27 December, 2012
Joseph Sweeney
21 December, 2012
Joseph Sweeney
27 November, 2012
Joseph Sweeney
28 September, 2012