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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Joseph Sweeney
26 August, 2012
Joseph Sweeney
25 July, 2012
Joseph Sweeney
23 June, 2012

Coping with Mobility – Part 3: aligning generic use cases to application development approaches
Joseph Sweeney
29 April, 2012
Joseph Sweeney
18 April, 2012
Joseph Sweeney
27 February, 2012
Joseph Sweeney
29 January, 2012
Joseph Sweeney
30 December, 2011
Joseph Sweeney
26 November, 2011
Joseph Sweeney
28 October, 2011
Joseph Sweeney
25 September, 2011
Joseph Sweeney
20 September, 2011
Joseph Sweeney
25 August, 2011
Joseph Sweeney
30 July, 2011
Joseph Sweeney
24 June, 2011
Joseph Sweeney
29 May, 2011
Joseph Sweeney
29 March, 2011
Joseph Sweeney
22 February, 2011
Joseph Sweeney
22 February, 2011
Joseph Sweeney
27 January, 2011
Joseph Sweeney
27 December, 2010