Advisory by Author
VENDORiQ: ‘Agenticify’: The Made-Up Word That Will Change Enterprise Architecture Forever
Google’s new Model Context Protocol (MCP) servers fundamentally enable structured AI orchestration at the cloud infrastructure layer, accelerating predictable, governable automation for enterprises.
From Text Piles to Knowledge Structures: Using Graphs to Improve RAG Reasoning
The limitations of current RAGs can be overcome by structuring information into hierarchical knowledge graphs for better reasoning and reliable AI.
Digital Citizen Services – From Browsing to Conversational and Agentic Interactions
Website interactions are shifting from static, keyword-based searches to personalised, conversational AI experiences, but human interfaces will remain crucial.
An AI Applications Architecture for Mid-Sized Organisations: Avoiding Over-Investment While Supercharging Efficiency. Special Report
Invest in a modular, low-code AI fabric for immediate efficiency gains while avoiding costly, monolithic over-investment.
VENDORiQ: Google’s Sovereign AI push
Google’s new sovereign AI capability in Australia, with Gemini 2.5 Flash processing locally, addresses data residency concerns for regulated industries, strengthening GCP’s market position.
Your Community Wants Better Digital Services. Can You Deliver? – GN – 8 August 2025
Citizens want simple, clear online council services, but most aren’t getting them. The fix isn’t complex technology, but rather empathetic, user-centric design.
VENDORiQ: Atturra to Acquire Blue Connections – What Should Clients Do Now?
Blue Connections clients must actively manage the acquisition by Atturra, reviewing contracts and engaging with the new leadership to ensure service continuity.
Share Ownership Questions and Big Losses Create Atlassian Stress Test – AFR – 4 August 2025
Atlassian’s long-term unprofitability and venture-capital-like behaviour raise concerns, especially with a potential tech downturn and the rising costs of AI on the horizon.
‘Try the Future’: New ChatGPT AI Agents Promise to do Your Jobs – AFR – 18 July 2025
OpenAI’s new ‘Agents’ are an important step in user experience, but businesses should focus on process redesign for true productivity gains, not just shiny new toys.
Higher Education Technology Maturity Model
This advisory paper offers a tech maturity model for higher education, from basic to optimising, helping institutions benchmark and prioritise tech investments.
AI Explainability: Available Techniques
Explainable AI offers diverse techniques like LIME, SHAP, and counterfactuals, crucial for building trust, meeting compliance, and empowering staff to collaborate effectively with AI systems.
Report Finds Digital Services Shunned by Vulnerable Residents – Inside Local Government – 1 July 2025
Digital council services are failing Australia’s most vulnerable. The barrier isn’t a lack of technology, but a lack of empathy in their design.
AI Agents Will Change the Way We Work, Just Don’t Call Them Colleagues – AFR – 25 June 2025
Agentic AI is the current darling of the tech world, but without the ‘gritty work’ of process design and orchestration, it is just a promise.
AI Explainability: More Than Trust
AI explainability goes beyond trust, fostering human oversight, collaboration, and control, especially for high-stakes decisions and system maintenance.
The Causal Barrier: Why True AI Agents Remain Elusive
Despite the hype, true AI agents are elusive. They lack causal understanding, limiting effective autonomous action in varied environments.
Generative AI Products: Trust Report Card (May 2025)
Latest report assesses GenAI vendors on six key ethics metrics like safeguards and transparency, covering updated solutions comprehensively.
The IBRS AI Trust Scorecard Framework 2025
Special Report: The IBRS framework technically evaluates GenAI trust via six core metrics, guiding model selection based on specific project risks.
Vendor Radar: Voiceform – Harnessing AI for Intelligent Data Collection and Insights
Voiceform uses AI-powered voice capture to get richer, nuanced qualitative insights at scale, transforming traditional surveys and unlocking dark data for better business intelligence.
AI Readiness: AI-Powered Processes & Automation Maturity Model
IBRS’s AI-enabled process maturity model addresses AI integration complexities, guiding organisations beyond traditional methods for strategic, value-driven adoption.
Navigating the Generative AI Landscape: A Comprehensive Guide to Emerging Architectures
GenAI architectures rapidly diversify; executives must grasp technical differences for strategic, efficient deployment.
VENDORiQ: How Microsoft Plans to Redefine Enterprise Web Content Management
AI in web dev changes WCM, impacting digital, web, UX, content, and e-commerce. Assess infrastructure, pilot projects, and invest in skills.
VENDORiQ: Workday Expands AI Agent Portfolio for HR and Finance
Workday’s embedded AI agents signal a shift in enterprise software, automating tasks and offering decision support. Success hinges on data quality and understanding real-world impact.
VENDORiQ:Â Neo4j Aura Graph Analytics – Is This the Next Leap in AI-Driven Insights?
Neo4j Aura Graph Analytics, a new serverless offering, provides easy access to graph analysis from diverse data sources, reducing complexity and accelerating AI-driven insights.
VENDORiQ: Will China be the Key to Enabling Australian Sovereign AI?
Special Report:
This report discusses the impact and recent announcements regarding Qwen, a Chinese AI model. IBRS is not advocating for Chinese AI. Rather, we argue that there are compelling opportunities and strong economic drivers to create a sovereign AI capability using open source models from around the world. The recent announcement from Qwen drives home the importance and imperative to explore Australian sovereign AI capabilities.
VENDORiQ: ServiceNow – Building a Digital Fabric – Weaving the Fourth-Wave of ICT
ServiceNow leads fourth-wave ICT integration, merging automation tools and leveraging active data for a comprehensive low-code platform approach.