Advisory by Author
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
The IBRS AI Trust Scorecard Framework 2025
Special Report: The IBRS framework technically evaluates GenAI trust via six core metrics, guiding model selection based on specific project risks.
Vendor Radar: Voiceform – Harnessing AI for Intelligent Data Collection and Insights
Voiceform uses AI-powered voice capture to get richer, nuanced qualitative insights at scale, transforming traditional surveys and unlocking dark data for better business intelligence.
AI Readiness: AI-Powered Processes & Automation Maturity Model
IBRS’s AI-enabled process maturity model addresses AI integration complexities, guiding organisations beyond traditional methods for strategic, value-driven adoption.
Navigating the Generative AI Landscape: A Comprehensive Guide to Emerging Architectures
GenAI architectures rapidly diversify; executives must grasp technical differences for strategic, efficient deployment.
VENDORiQ: Workday Expands AI Agent Portfolio for HR and Finance
Workday’s embedded AI agents signal a shift in enterprise software, automating tasks and offering decision support. Success hinges on data quality and understanding real-world impact.
VENDORiQ: How Microsoft Plans to Redefine Enterprise Web Content Management
AI in web dev changes WCM, impacting digital, web, UX, content, and e-commerce. Assess infrastructure, pilot projects, and invest in skills.
VENDORiQ:Â Neo4j Aura Graph Analytics – Is This the Next Leap in AI-Driven Insights?
Neo4j Aura Graph Analytics, a new serverless offering, provides easy access to graph analysis from diverse data sources, reducing complexity and accelerating AI-driven insights.
VENDORiQ: Will China be the Key to Enabling Australian Sovereign AI?
Special Report:
This report discusses the impact and recent announcements regarding Qwen, a Chinese AI model. IBRS is not advocating for Chinese AI. Rather, we argue that there are compelling opportunities and strong economic drivers to create a sovereign AI capability using open source models from around the world. The recent announcement from Qwen drives home the importance and imperative to explore Australian sovereign AI capabilities.
VENDORiQ: ServiceNow – Building a Digital Fabric – Weaving the Fourth-Wave of ICT
ServiceNow leads fourth-wave ICT integration, merging automation tools and leveraging active data for a comprehensive low-code platform approach.
What to Consider Before Undertaking Graph AI Projects
This advisory examines the challenges and considerations for implementing and scaling graph AI databases, with a focus on hyperscaler Cloud options and necessary skills.
Australian Jobs to Go as Part of Microsoft’s Global Workforce Cull – AFR – 14 May 2025
Microsoft’s recent staff cuts are not about AI taking jobs. The real story lies in the company’s massive infrastructure spending and global economic uncertainty.
VENDORiQ: Google Ironwood: A driver for Cost Efficiency in AI?
Google’s Ironwood TPU targets AI inference cost/efficiency, vital for scaling complex models amidst fierce competition.
VENDORiQ:Â Google Leans into Sovereign AI
Google’s GDC now hosts Gemini, Vertex AI on-premises, enabling sovereign AI for regulated sectors, strengthening hybrid cloud offerings.
How Safe is your AI? Rating Popular Large Language Models
A comprehensive analysis of safe AI models, how current LLM products such as OpenAI, Microsoft, Google, and Deepseek stack up and testing recommendations.
Understanding ‘Reasoning’ in Generative AI: A Misaligned Analogy to Human Thought
Generative AI mimics reasoning through data-driven pattern matching, diverging fundamentally from human cognitive reasoning. The misconception leads to costly mistakes in how businesses apply AI.
VENDORiQ: Veo 2 – A Creative Catalyst or a Time Sink for Business?
AI video generation tools offer rapid content creation; however, strategic alignment, skilled users, and clear guidelines are crucial for realising tangible business value.
VENDORiQ: Infosys Acquires The Missing Link – A Bid for Scale in Australia’s Booming Cyber Market?
Infosys’s acquisition of The Missing Link signifies a trend of major IT providers consolidating cyber security expertise to address market demand and talent gaps in Australia. CIOs and CISOs must carefully evaluate integration impacts on service delivery, pricing, and sovereign capabilities.
Safe AI Usage Policy Template
AI adoption needs a robust policy framework addressing ethical, privacy, and security risks, ensuring compliance with Australian regulations and fostering responsible innovation.
Agentic AI: Same Hype, New Box?
Agentic AI has a functional application that you need to understand.
VENDORiQ: Betting on Cloud Desktops – Nerdio Secures USD500 Million
Nerdio’s $500m investment signals cloud management market maturation amidst on-premise shifts. Delivery challenges require global expansion and enhanced partner enablement.
Microsoft Pull-Back Casts Doubts on Local Data Centre Boom – AFR – 6 April 2025
Microsoft’s data centre pullback signals a reality check for AI’s endless growth, potentially impacting future cloud costs and availability for Australian organisations.
AI Trends 2025–2028: A Sanity Check & Update for Busy Business Leaders
A critical analysis of AI trends, debunking vendor-driven myths and emphasising practical, business-oriented adoption strategies.
Navigating the VMware Shift One Year On: Why Mid-Sized Organisations Should Explore Alternatives
Broadcom’s VMware licensing changes demand mid-sized organisations reassess their IT strategies and explore cost-effective alternatives.
Graph Databases and AI: The Catalyst for Contextual Intelligence in the Enterprise
Simplified, cost-effective graph databases are driving AI innovation, enabling advanced applications like RAG and agentic AI.