Advisory by Author
Addressing AI Governance Debt: Moving From Hesitancy to Orchestration
In a recent analysis by TechPartner.News, IBRS future of work advisor Dr Joseph Sweeney provides critical context to the current debate on AI adoption in Australia
Forget Hybrid Work and the New Normal – You Really Need Workstyle Innovation
Workstyle innovation requires rethinking work practices, physical spaces, and culture to enhance productivity and flexibility.
Microsoft 365: How Microsoft’s Evolving Strategy Impacts Your Future
Australia’s fast transition to Office 365 led to organisations choosing the E3 licensing. But now, they are realising the benefits of Microsoft 365 and evolving licensing bundles. Licensing costs remain a concern, particularly for small to medium-sized businesses.
A Hybrid Workplace Plan That Includes Every Employee
Employees no longer expect to go back to the pre-pandemic workplace and organisations will have to adapt to a new set of challenges that come with a hybrid workplace.
The Challenge of Disruptive Collaboration and the Future of Enterprise Knowledge Management Solutions
Collaboration tools, such as Microsoft Teams, are kryptonite to traditional document management solutions. By definition, collaboration shares documents widely, both internally and externally, and provides for real-time co-authorship. Is it time to throw out the old document management tools? Not yet. But get ready.
Chatbots Part 4: Measuring the Effectiveness of Virtual Assistants
Today’s chatbots leave a lot of room for improvement. Traditional customer service metrics such as abandonment rate and hold time don’t really apply to chatbots and virtual assistants. It is critical to understand the impact these technologies are having on customer satisfaction.
Business First Data Analytics – Webinar and Q&A
Data is a big topic, and your organisation should understand the necessary business processes for analytics. Discover how to maintain a successful data journey, and don’t overlook the importance of analytics.
Staff Need Data Literacy – A Presentation Kit To Get You Started
ICT and analytics groups often overlook the importance of data literacy and scientific thinking in self-service analytics.
Special Report: Using Lessons from Activity-Based Working to Redefine the Post-Pandemic Workplace
While 2020’s lockdowns caught most organisations by surprise, those that had already spent time refining activity-based work did not suffer the same level of disruption. Post-pandemic, there is a window of opportunity to implement workplace environments that empower staff to be more productive.
