VENDORiQ:Â MuleSoft’s Solution for AI Agents
Unlock the power of seamless data integration for AI agents, enhancing customer service and operational efficiency.
Unlock the power of seamless data integration for AI agents, enhancing customer service and operational efficiency.
Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
A comprehensive guide to developing an AI strategy that resonates with your board, focusing on realistic expectations, quick wins, service evolution, and best practices for transitioning from pilot to production.
Explore the latest development in voice technology as Salesforce acquires Tenyx to revolutionise customer interactions with more natural and engaging experiences.
Learn how Salesforce’s acquisition of Own Company is revolutionising data protection strategies and compliance measures for organisations.
To present AI effectively to the board, emphasise its role in augmenting rather than replacing existing capabilities.
Uncover the potential of Google’s Spanner database with graph processing for advanced AI applications and data management strategies.
Kapil Mahajan, the company’s Group and Global CIO, effectively harnessed AI and machine learning, along with computer vision technologies, to enhance logistics planning, improve demand forecasting, and streamline cash collection processes.
Implementing generative AI in the contact centre has significantly boosted efficiency for the company, allowing it to engage customers with a more personalised and warm tone.