Citizens want simple, clear online council services, but most aren’t getting them. The fix isn’t complex technology, but rather empathetic, user-centric design.
IBRS has previously provided research and advisory on digital governance structures and terms of reference. This advisory goes further, examining the issues, content, and agenda of modern digital governance. What should be the focus of IT governance today?
Organisations must adopt performance-based contracts for AI to ensure investments deliver tangible value and costs align with business objectives. This approach links payments to measurable outcomes, shifting from traditional input-based pricing.
Digital council services are failing Australia’s most vulnerable. The barrier isn’t a lack of technology, but a lack of empathy in their design.
Zapier’s new agentic AI, with ‘pods’ and ‘dashboards’, revolutionises automation by enabling low-code, adaptable, AI-driven workflows for businesses.
C-suite digital literacy: strategy, data, workforce alignment. CIO-led sessions on IT’s role, fostering organisational governance and technology understanding.
Implementing an HCM system represents a complex undertaking that extends well beyond technical deployment. Organisations that approach implementation with a comprehensive understanding of potential challenges – from early planning through risk management – position themselves for success.
Digital transformation, particularly with AI, requires a structured approach like strategic value realisation (SVR) to ensure strategic value capture. SVR aligns stakeholders through clear objectives, focusing on cost reduction, operational enhancement, and stakeholder value. Fragmented AI adoption risks long-term value.
Parametric modelling enhances Agile IT project cost prediction through data-driven complexity categorisation. Accurate data, model flexibility, and clear stakeholder communication are crucial for effective implementation.
