Future Workplace

Measuring The Effectiveness Of Virtual Assistants

As large language model (LLM)-based virtual assistants continue to permeate various aspects of enterprise operations, measuring their effectiveness becomes crucial and more complex. The key lies in developing a holistic measurement framework that combines traditional metrics with novel approaches tailored to each specific use case.

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Modern Approach to End-User Computing

In the modern ICT environment, your approach to end-user computing needs to truly allow for anywhere, anytime, and anyhow, in a secure environment that provides your user base access to full functionality regardless of the device.

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