Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.
Salesforce’s $8 billion acquisition of Informatica aims to enhance its AI capabilities by improving data management, integration, and governance across its platforms.
Uncover the truth behind Salesforce’s Tableau Einstein integration with Agentforce, revealing insights on the gap between marketing promises and technological capabilities.
Uncover the transformative power of Salesforce’s latest AI models in vendor activities, reshaping autonomous agents and elevating customer engagement.
Learn how Salesforce’s acquisition of Own Company is revolutionising data protection strategies and compliance measures for organisations.
How a new CIO revitalised a 55 year-old company digitally within a year
What’s new with Salesforce’s generative AI tool, Einstein?
IBRS introduces the concept of an ‘AI kill chain’ to address emerging challenges.
