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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
James Turner
1 February, 2016
Sue Johnston
31 January, 2016
Geoff Johnson
31 January, 2016
Running IT-as-a-Service Part 15: Traditional enterprise architecture is irrelevant to digital transformation
Wissam Raffoul
31 January, 2016