Latest Advisory
VENDORiQ: Salesforce’s New AI Pricing Model Delivers Transparency in an Increasingly Desperate AI Cost War
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.
VENDORiQ: Salesforce’s New AI Pricing Model Delivers Transparency in an Increasingly Desperate AI Cost War
Salesforce’s new AI pricing offers clear costs per action, but expect AI expenses to jump as vendors stop loss-leading and orchestration grows.
Is AI Knowingly Embedded in Your ITSM Strategy?
An IT service management strategy built without artificial intelligence as a centrepiece is no longer modern.
CIO Handbook Part 5: Business Impact Analysis
The CIO handbook is designed to assist new CIOs in understanding their role, and experienced CIOs to consider whether doing things differently would be of benefit.
Hybrid CMS: The Role of DevOps
Organisations can better cater to the content authoring needs of their staff, regardless of their staff’s technical background, through hybrid and headless CMS. With DevOps, software developers and content authors can better optimise the platform. IBRS looks into DevOps’ crucial role in new forms of content management delivery.
Design Thinking for Digital Transformation
Transforming an organisation into a digital-first enterprise involves solving problems differently. IBRS explores how design thinking principles can be applied to multidimensional problems and provides a flexible approach to creating solutions that make a difference.
Not All Technology Crime is Cyber
Organisations are finally getting serious about cyber crime. But this is only one type of criminal activity, and IT departments must be equally vigilant against other types of crime.