IBRS Advisor Team

Generative AI for Enterprise Use – An Overview of the State-of-the-Art

With more vendors such as Microsoft, Amazon Web Services (AWS), Google, and SalesForce embedding AI technology into their products for enterprise use, organisations will soon have more tools with AI capabilities. However, more solutions do not always mean producing meaningful outcomes, since most of these products will still fall short of expectations due to the current limitations of language models, and some types of work that still cannot be easily replicated by AI.

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Six Killers of Customer Segmentation & Personalisation

Cross-functional tasks among various departments provide better collaboration, especially when customer personalisation and customisation are employed. How should enterprises deal with the challenges that prevent them from analysing their customer behaviour, attributes, and trends?

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Why Enterprises Cannot Realise the Full Value of AI

With AI now being recognised as a transformational asset in enterprises, companies that have joined the bandwagon because of a need to automate operations or out of fear of missing out often fall short of realising the full benefits of AI. IBRS discusses the reasons behind this and how they can optimise their AI spend.

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VENDORiQ: What to Expect From the Teams 2.0 Launch

Microsoft is set to announce Teams 2.0, with improved speed and navigation, potentially only available on Windows 11 and 10. IBRS anticipates integration with AI features and a focus on enterprise users but notes a lack of new controls for governing Teams.

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