Why and How to Keep Your Customer Experience Leader: the Magnificent Seven
How do you keep your CX leader? And what support do they look for from the organisation?
Joseph Sweeney
1 March, 2023
Joseph Sweeney
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The Value of Enterprise Data Management: Misconceptions
Misconceptions about data management risk leakage and theft of enterprises’ highly sensitive information. What are the false beliefs that jeopardise organisational information security?
Joseph Sweeney
1 March, 2023
The Value of Data Management: Trends
Organisations need to address their data management capabilities and limitations to better manage making the right information available to the right people. In this advisory paper, IBRS discusses key trends that offer the best opportunities for enterprises to adopt information management (IM) practices in the workplace.
Joseph Sweeney
1 March, 2023
The Value of Over-Communication in Hybrid ICT Teams
Many organisations have adopted hybrid work, but balancing in-office and remote work performance is proving difficult for some managers. IBRS explores the critical leadership skills that improve outcomes in hybrid world scenarios for ICT teams.
Joseph Sweeney
15 February, 2023
IBRS Radar: Cydarm’s Cyber Incident Response Platform
Having a cyber incident response plan is not enough. The plan needs to be backed up with tools and processes to ensure it is well-executed and secure, even while other parts of the business are being hacked. In this IBRS Radar, IBRS explores Cydarm, a unique Australian vendor with a planning and collaboration platform developed solely to support cyber incidents.
Joseph Sweeney
16 January, 2023
Hybrid CMS: The Role of DevOps
Organisations can better cater to the content authoring needs of their staff, regardless of their staff’s technical background, through hybrid and headless CMS. With DevOps, software developers and content authors can better optimise the platform. IBRS looks into DevOps’ crucial role in new forms of content management delivery.
Joseph Sweeney
16 January, 2023
The Performance Paradox: Distraction, Deep Work and Productivity
Work distractions from task-related digital diversions, such as constant email and app notifications, reduce productivity by as much as 20 per cent. How can organisations retain their focus on productive activities, while also leveraging technologies that support new ways of working?
Joseph Sweeney
9 December, 2022
Accenture Leverages Google’s Technology to Help Solar Power Consumers
Accenture and Google have partnered to develop a solution to make it easier for energy retailers to identify potential costs for consumers of solar power. IBRS looks into how AI can continue to improve operational efficiencies and reduce operations costs for both vendors and consumers.
Joseph Sweeney
20 November, 2022
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