Joseph Sweeney
Complex Digital Govt Services Causing Users to ‘Disengage’ – NBR – 21 November 2023
“We must now address the root causes that go beyond connectivity. Rather than focusing on big innovations that require significant investment, it is better to focus on enriching existing services with empathetic delivery design principles and guide citizens through the service.” Dr Joseph Sweeney
IBRSiQ – AI in Government
Dr. Joseph Sweeney provides enlightening insights in this IBRSiQ, as he delves into the utilisation of AI in government beyond ChatGPT.
Doing AI Intelligently – Webinar And Presentation Kit
Implementing AI intelligently requires a strategic approach that balances innovation with risk management. Here’s how to do AI intelligently.
How We Broke Knowledge Management – And What To Do Now? – Webinar and Presentation Kit
Over the past few years, the swift implementation of collaboration tools like Teams has enabled and even promoted employees to bypass conventional information governance procedures. Enterprise knowledge management is in tatters, as files and information are scattered across multiple locations, and shared, sometimes in uncontrolled ways.
IBRSiQ: Artificial Intelligence Q&A
IBRS conducted a presentation and open Q&A on the state of generative AI for a client. The presentation was lively, with many questions raised. A written response to the questions follows.
Crushing the Costs of Azure Virtual Desktops
Many organisations that adopted Azure Virtual Desktops find that user satisfaction for the VDI environment is high, but procurement is pushing back on the ongoing price tag. IBRS explores how to dramatically cut the cost of Azure Virtual Desktop services while keeping users happy.
VENDORiQ: Yammering Away About Microsoft – Get Ready For More Change.
Yammer is being folded into Microsoft Viva Engage. Along with other licensing and product reshuffles in the past year, this is evidence of Microsoft doubling down on its new ‘core’ product sets. The Yammer story is also an example of how once free products make their way into paid platforms.
Zero Trust Paradigm: What’s Going Wrong and What Should Be Retained
Is the zero trust approach losing its appeal in cyber security? Understand the missteps organisations are making with the zero trust approach.