Why and How to Keep Your Customer Experience Leader: the Magnificent Seven
How do you keep your CX leader? And what support do they look for from the organisation?
Joseph Sweeney
1 March, 2023
Leadership & People
Browse Categories and Tags
VENDORiQ: Employment Hero Introduces 360-Degree Reviews
Employment Hero has launched its newest feature, 360 Degree Reviews, to elevate the enterprise feedback process. How does this impact traditional performance evaluations conducted in organisations?
IBRS Advisor Team
20 February, 2023
Dynamics of an Inclusive Workplace for Hybrid Work
Hybrid work environments are often a source of diversity and inclusion challenges, leaving many employees isolated and disenfranchised. How can enterprise leaders promote collaboration without marginalising its workforce?
IBRS Advisor Team
15 February, 2023
How to Gain Mid-Level Management Support for Digital Transformation
Mid-level managers can resist digital transformation due to its potential to create insecurity in their organisational position and duties. IBRS explores how executives and change teams can support their mid-level managers during digital transformation efforts.
IBRS Advisor Team
15 February, 2023
The Value of Over-Communication in Hybrid ICT Teams
Many organisations have adopted hybrid work, but balancing in-office and remote work performance is proving difficult for some managers. IBRS explores the critical leadership skills that improve outcomes in hybrid world scenarios for ICT teams.
Joseph Sweeney
15 February, 2023
How User Centred Research and Design Turns Into Digital Products and Services – Presentation Kit
Digital products that are not designed with the end-user cause poor adoption, frustration and wastes time, money and effort. This pack outlines how development teams can avoid these pitfalls and apply simple, scalable user research methods.
Callie Evans
8 February, 2023
The Performance Paradox: Distraction, Deep Work and Productivity
Work distractions from task-related digital diversions, such as constant email and app notifications, reduce productivity by as much as 20 per cent. How can organisations retain their focus on productive activities, while also leveraging technologies that support new ways of working?
Joseph Sweeney
9 December, 2022
Modernising Enterprise Learning: Fundamentals (Part 1)
Just because staff members remember something, does not mean they will act upon it. Successful task-oriented instruction can only be realised if learners have the opportunity to immediately apply it to their day-to-day work, and receive timely, staged feedback.
Joseph Sweeney
11 November, 2022
IBRS Advisor Team
7 July, 2022