Why and how your ‘voice of the customer’ program should include the voice of your staff Read More » David Beal 11 November, 2020
Managing IT in economic downturns: Maxims to drive IT thinking and actions in 2021 Read More » Sue Johnston 11 November, 2020
The critical link between data literacy and customer experience Read More » Alan Hansell 11 November, 2020
Is SaaS taking more from your company’s wallet? Modern SAM tools can reduce the spend Read More » Mark Unwin 11 October, 2020