Strategy & Transformation

Not a One Way Street – Information Management Also Supports AI

A growing amount of IT research discusses how artificial intelligence (AI) tools may support effective information management (IM), often through process automation. This is valid. But so is the inverse proposition, that effective IM supports productive use of AI and reduces its risks. Do not assume there is a one-way street: examine how enhancing IM practices now may support current and future AI initiatives.

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Microsoft Viva for Enterprise Use

Microsoft has built a 20-million subscriber base in its first year since Microsoft Viva was launched. IBRS looks into the future of the market for employee experience (EX) management with Microsoft’s platform.

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VENDORiQ: Salesforce Launches Generative AI for Tableau

Tableau’s update integrates generative AI for automated data analysis and predictions. Pulse offers personalised analytics, while Data Cloud enhances insights with customer data. IBRS sees such AI hyperautomation as increasing, not correlating the need for digital literacy. Find out why.

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VENDORiQ: Microsoft Launches Viva Glint

The inclusion of Viva Glint in Microsoft’s Viva Suite is an example of how AI can impact decade-old approaches to employee surveys. By 2027, IBRS predicts that human resources functions will be radically changed by the introduction of AI in every aspect of their processes and tools.

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Approaching ICT Policies Systematically

There are frequent calls for yet another ICT policy, often overlapping existing ones. A holistic view – an ICT policy framework – can reduce the effort to create and maintain policies, and deliver benefits through increased compliance.

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VENDORiQ: IBM Watsonx and Predictions for Open Source AI

IBM Watson was the first functional AI to gain broad public awareness. Unfortunately, implementing Watson required significant effort to first clean and format organisational data, and then train the AI model. IBM has now launched IBM watsonx, which alleviates much of the training challenges. IBRS looks into how enterprises can benefit from the surge in AI development and integrations in enterprise platforms.

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