Advisory by Author

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

Graph Databases and AI: The Catalyst for Contextual Intelligence in the Enterprise
Simplified, cost-effective graph databases are driving AI innovation, enabling advanced applications like RAG and agentic AI.

Machine Learning Algorithms Cheat Sheet
Algorithm selection is crucial for effective machine learning. This guide outlines key algorithms, their strengths, limitations, and practical business applications.
‘No Winners’: CEO of Software Giant SAP Urges End to Trump Tariff War – AFR – 24 March 2025
US tech’s push for unfettered market access clashes with national sovereignty, ignoring crucial privacy, intellectual property, and security concerns, risking a fragmented digital world.

The Grand-Unified Theory of Knowledge Management: How Did We Get in This Mess and What To Do About It
The era of deep collaboration and democratised data analytics forces two very different disciplines – knowledge management and data management – together. A surplus of idealised hype and a lack of practical technologies add pressure.

VENDORiQ: Industrial AI Agents – The Battle for Enterprise Workflow Automation Intensifies
Enterprise platforms now embed industrial AI agents, shifting from bespoke solutions. ServiceNow focuses on governance; Salesforce on proactive automation, simplifying deployment and impacting various enterprise roles.

VENDORiQ: Salesforce’s Embedded Industrial AI Agents – The Silent Revolution in Enterprise Workflow Automation
Salesforce’s Agentforce 2dx introduces autonomous AI agents for background tasks, boosting workforce productivity by proactively preparing and processing information, streamlining workflows.

VENDORiQ: Aussie Atturra’s Acquisition of US Kitepipe Boomi Specialist
Atturra’s Kitepipe acquisition expands its North American footprint, bolstering Boomi integration, crucial for TechnologyOne and Microsoft ecosystems, with Philippine support enhancing scalability.

Copilot: Moving Beyond the Primitive Stage of AI
In this opinion piece by Dr. Joseph Sweeney, he discusses how GenAI’s promise transcends simple prompts. Real automation, targeting repetitive, complex, and costly tasks, will truly revolutionise work and productivity.

VENDORiQ: Diffusion LLMs Hit the Market – What You Need to Know
dLLMs’ parallel processing offers tenfold speed gains, reducing costs and enabling sovereign AI on standard GPUs, a key strategic shift for ICT.

IBRS Framework for Enterprise SaaS Solution Before and After Benchmarking
SaaS implementation benchmarking reveals tangible improvements across twelve key areas, from cost savings to enhanced decision-making, validating cloud investment success.

Calculating the Economic Impact of Emerging Technology: Practical Insights and Actions to Prepare Your Business for 2035 – Webinar and Presentation Kit
Explore the limitations of conventional ROI and TCO models in the current technological landscape

VENDORiQ: Workday Agentic AI: Industrial AI Agents are Coming to Your Core Systems!
Workday’s latest development for seamless integration into core systems.

VENDORiQ: Zoho Reveals the Shape of Things to Come with Agentic AI for Tier-Two ERP
Analysis of Zoho’s agentic AI for tier-two ERP vendors.

VENDORiQ: Google’s Gemini 2.0 Series: Smaller and More Efficient Models Challenge AI Giant LLMs
Uncover the paradigm shift in AI models with Google’s Gemini 2.0 Series, offering efficiency and performance tailored to specific business needs.

VENDORiQ: AWS’s Federal Deal Signals Trend in Australian Government ICT Strategy
Discover how AWS’s federal contract with the Australian government is reshaping ICT strategies and driving innovation in the public sector.

Generative AI: Show Me the Money!
Generative AI is reshaping work activities by enabling new capabilities and the transition to fully automated workflows.

Machine Learning as Intellectual Property
How can machine learning (ML) models be safeguarded through intellectual property (IP) rights in a rapidly evolving tech landscape?

Five key principles to building better dashboards
A good dashboard design tells a clear story with correctly represented and comprehensible data in order to provide useful information.

The Future of Microsoft Access: When End-of-Life is Just the Beginning
Microsoft Access has long been a trusted tool for mission-critical applications, but as organisations face increasing demands for scalability, security, and compliance, its limitations are becoming clear.

VendorIQ: Google’s Workspace AI is the Shape of Things to Come, Even for Microsoft 365 Customers!
AI integration race accelerates as Google bundles Gemini into Workspace

VDI Downtime: The Cost and Factors to Consider
The costs of Virtualised Desktop Infrastructure (VDI) downtime to your organisation go beyond the numbers. Mitigate and address its effects through a well-thought-out strategy.
China AI Hopeful DeepSeek Rocks Wall Street’s Magnificent Seven – AFR – 27 January 2025
The emergence of high-performance, low-cost AI from China, such as DeepSeek, is reshaping the competitive landscape, offering Australian organisations significant cost advantages and challenging the dominance of US-based providers.

VENDORiQ: Impact of Trump’s Stargate Program
How will President Donald Trump’s Stargate program impact Australia?
AirTrunk’s Khuda Hails Trump’s $800b Data Centre Grand Plan – AFR – 22 January 2025
The US ‘Stargate’ initiative, a massive $500bn AI investment, threatens to create an AI chip shortage, impacting Australia’s own AI infrastructure deployment and sovereignty.