Advisory by Author
VendorIQ: Google’s Workspace AI is the Shape of Things to Come, Even for Microsoft 365 Customers!
AI integration race accelerates as Google bundles Gemini into Workspace
IBRSiQ: Artificial Intelligence Q&A
IBRS conducted a presentation and open Q&A on the state of generative AI for a client. The presentation was lively, with many questions raised. A written response to the questions follows.
VENDORiQ: Yammering Away About Microsoft – Get Ready For More Change.
Yammer is being folded into Microsoft Viva Engage. Along with other licensing and product reshuffles in the past year, this is evidence of Microsoft doubling down on its new ‘core’ product sets. The Yammer story is also an example of how once free products make their way into paid platforms.
Market Forces Driving Digital Transformation & the Trend Towards Digital Workspaces – Video and Presentation Kit
The current flurry of excitement and concerns around AI belie the fact that this is part of a decades long and predictable evolution. IBRS revisits a seminal 2017 presentation on the future of work and details why it’s predictions hold true and how to us it to educate leaders and staff for the significant changes ahead.
Accenture Leverages Google’s Technology to Help Solar Power Consumers
Accenture and Google have partnered to develop a solution to make it easier for energy retailers to identify potential costs for consumers of solar power. IBRS looks into how AI can continue to improve operational efficiencies and reduce operations costs for both vendors and consumers.
Modernising Enterprise Learning: Fundamentals (Part 1)
Just because staff members remember something, does not mean they will act upon it. Successful task-oriented instruction can only be realised if learners have the opportunity to immediately apply it to their day-to-day work, and receive timely, staged feedback.
Benefits (or not) of Migrating to the Cloud – Webinar
Dr Joseph Sweeney recently held a peer webinar following on from IBRS’s involvement in a major study on the economic benefits of moving to SaaS across six key Australian industry sectors. The webinar looked at why and how the study was conducted, together with a summary of the findings. You may be surprised at what we learnt.
Considering a Headless Content Management Solution? Don’t Be a Headless Chicken!
While headless content management systems (CMS) appear to solve the challenges of multichannel content distribution, more traditional monolithic CMS are often a more rational choice. Avoid rushing onto the headless bandwagon just because it’s the latest API-first approach.
Forget Hybrid Work and the New Normal – You Really Need Workstyle Innovation
Workstyle innovation requires rethinking work practices, physical spaces, and culture to enhance productivity and flexibility.
Microsoft 365: How Microsoft’s Evolving Strategy Impacts Your Future
Australia’s fast transition to Office 365 led to organisations choosing the E3 licensing. But now, they are realising the benefits of Microsoft 365 and evolving licensing bundles. Licensing costs remain a concern, particularly for small to medium-sized businesses.
A Hybrid Workplace Plan That Includes Every Employee
Employees no longer expect to go back to the pre-pandemic workplace and organisations will have to adapt to a new set of challenges that come with a hybrid workplace.
The Challenge of Disruptive Collaboration and the Future of Enterprise Knowledge Management Solutions
Collaboration tools, such as Microsoft Teams, are kryptonite to traditional document management solutions. By definition, collaboration shares documents widely, both internally and externally, and provides for real-time co-authorship. Is it time to throw out the old document management tools? Not yet. But get ready.
Chatbots Part 4: Measuring the Effectiveness of Virtual Assistants
Today’s chatbots leave a lot of room for improvement. Traditional customer service metrics such as abandonment rate and hold time don’t really apply to chatbots and virtual assistants. It is critical to understand the impact these technologies are having on customer satisfaction.
Business First Data Analytics – Webinar and Q&A
Data is a big topic, and your organisation should understand the necessary business processes for analytics. Discover how to maintain a successful data journey, and don’t overlook the importance of analytics.
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