Latest Advisory
Browse Categories and Tags

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.

VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Guy Cranswick
2 December, 2015
James Turner
2 December, 2015
Wissam Raffoul
2 December, 2015
Peter Grant
2 December, 2015
Sue Johnston
2 December, 2015