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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
Geoff Johnson
2 December, 2015
Brian Bowman
25 November, 2015
Brian Bowman
22 November, 2015
It’s Time To Bring Your End-User Computing Strategy Out Of The ’90s – Lifehacker It Pro – 23 Nov 2015
Brian Bowman
22 November, 2015
From AFL star to Big Apple start-up, Swift’s Joel MacDonald is kicking goals – SMH – 10 Nov 2015
Brian Bowman
10 November, 2015
Digital Workspaces Master Advisory Presentation
Workspaces: At the next desktop upgrade an organisation has two options: It can incrementally improve the desktop, using 20-year-old assumptions, or create a new end user computing platform based on modern technology trends. In this IBRS master advisory presentation (MAP), IBRS outlines the high-level issues surrounding the future of the Digital Workspace from both a business and technology viewpoint.
Joseph Sweeney
3 November, 2015