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VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Joseph Sweeney
15 October, 2025
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
VENDORiQ: Will Conversational IT Support Redefine Your Internal Help Desk? Salesforce Thinks So
Salesforce’s Agentforce signals conversational AI is the ‘final mile’ in IT support automation, freeing up human staff for complex work.
James Turner
2 January, 2016
Alan Hansell
2 January, 2016
Sue Johnston
2 January, 2016
Kevin McIsaac
2 January, 2016
Running IT-as-a-Service Part 14: Digital transformation requires a new software release approach
Wissam Raffoul
2 January, 2016
IBRS Compass: Beyond the Desktop: Creating a Digital Workspace Strategy for Business Transformation
Joseph Sweeney
2 January, 2016